As a ESGUK customer, you can be rest assured that your personal information is treated with the utmost care. We recommend that you read our Privacy Policy which details how we may use your personal information and the circumstances in which it may be shared.
For the purposes of this Cookie Policy, any reference to ESGUK (“we”, “us” or “our”)
What is a cookie?
A cookie is a small information file which is downloaded to your device’s hard drive when you visit a website. The term cookie can be described by an array of files, for example pixel tags (these tend to be small blocks of code on a webpage or email that do things like read and place cookies), mobile device identifiers and web storage used in desktop software or mobile software.
Cookies are harmless and can help improve your experience when using a website because, among other things, they help us to:
(1) Understand your browsing habits;
(2) Respond to you as an individual by tailoring our operations to your needs, likes and dislikes by gathering and remembering information about your preferences;
(3) Monitor which pages you find useful and which you do not; and
(4) Understand the number of visitors so that we can analyse data about web traffic which helps us improve our Sites.
How we use cookies
We use the following types of cookies for non-marketing purposes:
Certain cookies enable our Sites to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the Sites may not work as a result.
Cookies which allow us to recognise and count the number of visitors and track how visitors move around our Sites when they are using them. These also help use to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily. All the information that these cookies collect is aggregated and therefore anonymous.
Cookies which allow us to recognise users when they return to our Sites. These cookies are only used to help improve users’ Site experience by enabling us to personalise our content to you, greet you by name and remember your preferences for example, your choice of language or region.
We use cookies to provide relevant advertising to users on our Sites and other sites. We also use cookies to limit what marketing or advertising is delivered to our customers. This will not directly identify you but can give you a personalised browsing experience.
We use Third Parties to help provide customised advertising and other content to visitors to our Sites. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. If you do not allow these cookies, you will not experience our targeted advertising across different websites as a result of these cookies.
Most cookies are deleted as soon as you close your browser; these are known as session cookies. Others, known as persistent cookies, are stored on your device either until you delete them, or they expire. For example, the cookie used to keep you signed into your account expires after 90 days. Every time you visit our website, for example, you will be kept signed in for a further 90 days.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Sites and could prevent you from completing some purchases through our Sites.
We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to review and update the details. It is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social media networks such as Facebook and Twitter, change their cookies regularly. This will not be reflected in our cookie policy straight away.
Web Beacons
Web beacons are like cookies as they also deliver an improved online experience. They are used to keep track of a customer’s navigation through our Sites. They may also be referred to as “tags” and are normally used by Sites that use Third Party traffic monitoring and tracking services, such as web analytics.
Third Party
ESGUK also works with Third Parties in providing you services through our Sites and they may set a cookie on your device as part of this arrangement. It is advised to refer to the relevant site’s own privacy and cookie policy to understand how they operate and use cookies. These named Third Parties may include, for example, social media platforms, advertising networks and providers of external services like web traffic analysis services:
Twitter:
Twitter is a social networking service which allows users to post and interact. Cookies are used to measure the performance of the ads and to deliver targeted marketing on Twitter.
Privacy contact – https://twitter.com/en/privacy
Opt out – https://help.twitter.com/en/rules-and-policies/twitter-cookies
Facebook:
Facebook is an online social media and social networking service. Cookies are used to measure the performance of the ads and to deliver targeted marketing on Facebook.
Privacy contact – https://www.facebook.com/full_data_use_policy
Opt out – https://en-gb.facebook.com/policies/cookies/
Google Ads:
Cookies are used to measure the performance of the ads that we pay for on Google Ad Words. We also use cookies to deliver targeted marketing on Google Ad Words.
Privacy contact – https://support.google.com/policies/troubleshooter/2990837?hl=en
Opt out – https://www.google.com/intl/en/policies/technologies/cookies/
Yahoo:
Yahoo is an advertising platform that allows us to buy adverts on Yahoo Search. We use cookies to deliver targeted marketing on Yahoo Search.
Privacy contact – https://policies.yahoo.com/xa/en/yahoo/privacy/index.htm
Opt out – https://policies.yahoo.com/xa/en/yahoo/privacy/topics/cookies/index.htm
Bing:
Bing is an advertising platform that allows us to buy adverts on Bing Search. We use cookies to deliver targeted marketing on Bing Search.
Privacy contact – https://privacy.microsoft.com/en-gb/privacystatement
Opt out – https://www.bing.com/webmaster/tools/eu-privacy-request
Managing cookies
You can use your browser settings to accept or reject cookies and delete existing cookies. If you have disabled cookies in your web browser, you won’t be able to benefit from using the comparison tools and services available on the Sites. In order to enable cookies to use our Sites, we have provided the following helpful information for users of various browsers. Many web browsers automatically enable cookies as a default setting.
Browsing
If you are using an older version of the browsers mentioned above, or a different browser, please refer to the relevant documentation provided through the online help files available for these browsers.
Fraud
Our Sites also use both first- and Third-Party cookies as a security measure to protect against fraud and abuse and to help to identify irregularities in behaviour. These may include cookies written with Flash technology. You can manage Flash cookies using the Settings Manager for Adobe Flash Player. Although we do not recommend taking such action, this tool enables you to disable the use of Flash cookies or limit activity to specific domains. You can access the tool by right-clicking on any Flash content displayed on your browser and selecting ‘Settings’ or ‘Global Settings’ from the drop-down menu.
Behaviour Advertising
We have relationships with carefully selected and monitored suppliers who may also set cookies during your visit. The purpose of these cookies is “behavioural advertising” (also known as “remarketing”), which is a means of showing you relevant products and services based on what you appear to be interested in. If you’d like to opt out of behavioural advertising, please go to the Network Advertising Initiative website
Further
If you require any further information on cookies including how to see what cookies have been set and how to manage, delete and turn them off, please visit www.aboutcookies.org or www.allaboutcookies.org.
Please note these are external websites and ESGUK is not responsible for the accuracy of the information on these sites.
